Consultations & EmergenciesAbout this service
A telephonic or email consultation in Windhoek at Eastgate Clinic gives you access to your doctor's advice and follow-up without needing to come into our rooms. This service suits situations where an in-person visit is not strictly necessary, such as discussing test results, reviewing a treatment plan, or getting guidance on a minor, known concern. It is a convenient option if you are travelling, unable to leave home, or simply need a quick answer from your doctor.
Your doctor will let you know if an in-person examination becomes necessary based on what you describe. Contact us to arrange a telephonic or email consultation at a time that suits you.
What to expect
- Contact us to arrange a suitable time for the call or email
- Describe your concern or question clearly to your doctor
- Your doctor may ask follow-up questions to fully understand the issue
- Advice, prescriptions, or next steps are discussed remotely
- An in-person visit will be recommended if a physical exam is needed
Who is it for?
You may be advised to have this if you are dealing with:
- Discussing test results without needing to come in
- A follow-up on a condition your doctor already knows about
- Travelling and unable to attend in person
- A quick question about medication or symptoms
- Preferring remote advice for a minor, known issue
Frequently asked questions
How much does a telephonic or email consultation cost in Windhoek?
Cost is generally lower than an in-person visit and depends on your medical aid. Contact Eastgate Clinic for details.
Do I need a referral for a telephonic consultation?
No referral is needed. Simply contact us to arrange the call or email exchange.
Can a telephonic consultation replace seeing the doctor in person?
It suits many follow-up and minor concerns, but your doctor will advise if an in-person visit is needed for a proper examination.