24-Hour Emergency Medical Care
When medical emergencies happen, every second counts. Our expert emergency team is ready 24/7 to provide immediate, life-saving care when you need it most.
When Every Second Counts
Our emergency department is equipped with state-of-the-art medical equipment and staffed by experienced emergency physicians trained to handle all types of medical emergencies.
Trauma Care
Immediate treatment for serious injuries including fractures, lacerations, and head trauma with expert trauma physicians.
Cardiac Emergencies
Advanced life support for heart attacks, chest pain, arrhythmias, and other cardiovascular emergencies.
Respiratory Emergencies
Treatment for breathing difficulties, asthma attacks, pneumonia, and other respiratory conditions.
Neurological Emergencies
Immediate care for strokes, seizures, severe headaches, and other neurological conditions.
Severe Bleeding
Emergency treatment for significant blood loss, wound care, and hemorrhage control.
Burns & Poisoning
Specialized treatment for burns, poisoning, overdoses, and toxic exposures.
When to Seek Emergency Care
If you're experiencing any of these symptoms or situations, don't wait – seek immediate emergency medical attention.
Chest Pain or Pressure
Especially if accompanied by shortness of breath, nausea, or radiating pain
Severe Breathing Difficulties
Unable to catch breath, wheezing, or feeling like you're drowning
Stroke Symptoms
Sudden numbness, confusion, severe headache, or difficulty speaking
Severe Trauma
Major injuries from accidents, falls, or violence requiring immediate care
Severe Allergic Reactions
Swelling of face/throat, difficulty breathing, or severe whole-body reaction
High Fever with Confusion
Temperature over 39°C (102°F) with altered mental state or severe illness
Remember: When in doubt, don't wait
If you're unsure whether your condition requires emergency care, call us at 061 308 249. Our medical staff can help assess your situation and provide guidance.
Emergency Contact Information
Emergency Line
061 308 249
Location
41 Dr Kuaima Riruako Street
Windhoek, Namibia
Available
24 Hours • 7 Days
Our Emergency Department
Fully equipped with modern medical technology and staffed by experienced emergency medicine professionals.
Modern Trauma Bay
Fully equipped trauma room with advanced monitoring systems, ventilators, and emergency surgical capabilities for immediate life-saving interventions.
Emergency Physicians
Board-certified emergency medicine doctors available 24/7, trained in advanced cardiac life support and trauma management.
On-Site Laboratory
Rapid diagnostic testing including blood work, cardiac markers, and toxicology screens available around the clock for immediate results.
Advanced Imaging
X-ray, ultrasound, and other diagnostic imaging available 24/7 for immediate diagnosis of fractures, internal injuries, and other conditions.
Emergency Pharmacy
Complete emergency medication inventory including life-saving drugs, pain management, and emergency antidotes available immediately.
Transfer Coordination
Seamless coordination with ambulance services and other medical facilities for higher level care when needed.
Emergency Care FAQs
Common questions about our emergency services and what to expect.
Do I need to call ahead for emergency care?
No, you can come directly to our emergency department at any time. However, calling ahead at 061 308 249 helps our team prepare for your arrival and can provide initial guidance on your condition.
How long will I wait in the emergency department?
Wait times depend on the severity of your condition and current patient volume. We use a triage system that prioritizes the most critical patients first. Life-threatening emergencies are seen immediately.
What should I bring to the emergency department?
Bring a valid ID, medical aid card (if applicable), list of current medications, and any relevant medical records. If you're too ill, a family member can bring these items later.
Do you accept all medical aid schemes?
Yes, we accept all major Namibian medical aid schemes. We also accept cash and credit card payments. Our staff will help verify your coverage upon arrival.
Can family members stay with me in the emergency room?
Generally, yes. We allow one family member to stay with patients, though this may be restricted during certain procedures or if the emergency department is very busy.
What if I need to be admitted to hospital?
If your condition requires hospitalization, we will coordinate your transfer to an appropriate hospital facility. We work with all major hospitals in Windhoek to ensure continuity of care.
Need Emergency Care Right Now?
Don't wait when facing a medical emergency. Our expert emergency team is standing by 24/7.